Crisis Response

Crisis Response

Timely, direct support.

Crisis Response enables charities and businesses to offer information about critical services to the most relevant people during and after a crisis.

Safety Check and crisis Pages

Reach out and offer support to the most relevant people affected by a crisis.

  • Safety Check

    When people affected by a crisis post to Facebook about an incident, Safety Check may be activated. Safety Check prompts people in the crisis area to mark themselves as safe, then sends them to the dedicated crisis Page where they can ask for, or offer, help.

  • Crisis Response Pages

    When Safety Check has been activated, a dedicated Facebook crisis Page that contains information about the active crisis is created to help bring people who are located in the affected areas together. People, charities and businesses can post to a specific crisis Page to find and offer help following a crisis.

See how people came together to support each other

People across the world use Facebook to connect and support each other in a crisis. Learn how you can use Crisis Response during and after a crisis to mark yourself as safe, give or find help, raise money and get information.

“We’ve found that the most efficient way to activate large audiences in times of crisis is using the Social Good tools Facebook has created to make it easier for charities and supporters to join forces and make an impact.”

– Direct Relief

Eligibility and requirements

Crisis Response posts must follow these guidelines:

  • They must follow our Community Standards.
  • They must be relevant to the crisis.
  • They can’t be promotional in nature or contain commercial offers.
  • If you’ve successfully given help, let people know.

Currently, posting in Crisis Response on Facebook is only available on desktop to white-listed partners. If you’re interested in using this feature, please contact us.