How nonprofits can respond to Coronavirus (COVID-19)


Connect with your Audience: Be Responsive

People appreciate being heard. When you reply to posts and comments quickly, you’ll notice supporters are more responsive, too. Use the Messages and Notifications tabs in the Page Admin Tools to quickly access and follow up with all the people who interact with your Page. Here are some best practices:

  • Regularly monitor your Page activity for comments and questions that need attention.
  • Respond to post comments in a positive and timely manner.
  • Like and comment on the posts of other Pages with similar audience to yours.
  • Reach out to the most active people on your Page over Messenger, email or phone to thank them and learn more about their interest in your organization.