How nonprofits can respond to Coronavirus (COVID-19)


How-to: Manage a recurring donation

You can cancel your recurring donation at any time by going to your Payment Settings. Once there:

  1. Go to the Recurring Payments section. If you have recurring donations set up, you’ll see this at the top of your screen.
  2. Click or tap the name of the nonprofit you want to cancel donations to.
  3. Select Cancel Recurring Donation.
  4. Click or tap the Cancel Recurring Donation button to cancel future donations.

Once you finish, you can see the date your recurring donation was canceled under Status. If you mistakenly selected recurring donations, please fill out this form to let us know.

Note that if a donor opts in for recurring donations, will receive an email confirmation each time their card is charged. 

 *Recurring donations is only currently available across US on-boarded and DAF organizations